TERMS AND CONDITIONS

Terms and Conditions for the use of Paradise Trip Indonesia

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, ahoiparadisetrip.com accessible at http://ahoiparadisetrip.com.

These Terms will be applied fully and affect to your use of this Website.

By using this Website, you agreed to accept all terms and conditions written in here.

You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Paradise Trip Indonesia and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Paradise Trip Indonesia may further restrict access by you to any areas of this Website, at any time, in absolute discretion.

Any personal data you may have for this Website are confidential and you must maintain confidentiality as well, and so you may read the Privacy Policy as well.

By booking a Trip you acknowledge that you have read, understand and agree to be bound by these terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.

Booking Contract

Your booking is confirmed and a contract exists when Paradise Trip Indonesia issues a written confirmation after you finalized and approved the final Trip package and its contents including prices and payment terms included.

You must be at least 18 years of age to make a booking. You agree to provide full, complete and accurate information to Paradise Trip Indonesia.

Booking on behalf of others

By booking on behalf of other participants, you are deemed to be designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with Paradise Trip Indonesia, notifying Paradise Trip Indonesia staff if any changes or cancellations are required and keeping your party informed.

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and Paradise Trip Indonesia will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

Special Instructions

Any special instructions or requirements such as, medical conditions, physical conditions needs, or other customized requests, must be disclosed to Paradise Trip Indonesia at the time of booking. Paradise Trip Indonesia will use reasonable efforts to accommodate special instructions or requirements or requests but this is not always possible given the nature of destinations visited and availability of options outside planned itinerary. All food allergies and dietary restrictions must be disclosed to Paradise Trip Indonesia at the time of booking but Paradise Trip Indonesia cannot guarantee that dietary needs or restrictions can be accommodated. Any special instructions, requirements or requests do not form of these Terms of contract between you and Paradise Trip Indonesia and Paradise Trip Indonesia is not liable for any failure to accommodate or fulfill such requests.

Children

You are fully responsible to inform Paradise Trip Indonesia if travelling with Children and/or Small Children. Should there be any incidents Paradise Trip Indonesia, including its parents, subsidiaries, affiliates, officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to liabilities occurred in regards to your Children and/or Small Children or other participants’ Children and/or Small Children in your group / party. Persons under the age of 18 years old are considered Children, and persons under the age of 12 years old are considered Small Children.

Travel Insurance

Every package that you book will include standard travel insurance coverage that covers based on the days of your trip with Paradise Trip Indonesia. This insurance will cover conditions such as accidents while travelling; medical expenses required while travelling, emergency unit needed while travelling, lost of personal goods while travelling. And this information can be seen further at Paradise Trip Indonesia travel insurance partner Allianz TravePro site on www.allianz.co.id

Should there be a need to upgrade your insurance types, you must inform Paradise Trip Indonesia when making a booking. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans.

It s best to provide all information in advance as Paradise Trip Indonesia needs at least 1 week to process the insurance.

Prices

The published price of the trip packages and any products or services offered by Paradise Trip Indonesia is subject to change at any time.

Deposits

At the time of final booking approval, you must make a deposit of 50% of booking confirmation from the total billing issued by Paradise Trip Indonesia.

The 50% final settlement must be paid by you 14-days before the first trip date. In the case that Paradise Trip Indonesia have not received the final settlement on the date given, Paradise Trip Indonesia will issue 2 (two) notifications to you within 48 hours time frame.

If you do not response within or after the 48 hours time frame and Paradise Trip Indonesia still not receive any payment of the final settlement, then your booking will automatically be cancelled and there will be no refund.

Cancellations and Refund Policy

You may ask our staff about refund policy information.

When you have made a booking and approved of the trip plan, you must make a 50% deposit or down payment. If there should be cancellations after you make a deposit and occur before the final settlement date, then Paradise Trip Indonesia will get you a refund. It is not guaranteed that the refund is a full refund of the deposits. This will heavily depend on the terms and conditions and refund policies of Paradise Trip Indonesia partners or Third Party Suppliers such as, hotels, transportations, F&B arrangers, etc.

When you have made a booking and approved the trip plan, and you have paid a 50% deposits but you forgot or whatsoever not in response to our communications after the final settlement date, Paradise Trip Indonesia will automatically cancel your booking and there will be no refund.

When you cancel your booking after the date of final settlement, Paradise Trip Indonesia will cancel your booking and there will be no refund.

Making Payments

Payments must be made by Bank Transfer ONLY, and to Paradise Trip Indonesia Bank Account ONLY. You must notify Paradise Trip Indonesia with the proof document of the bank transfer you have made, either to our email or whatsapp number.

Paradise Trip Indonesia Bank Account Information:

Bank BCA, Main Branch Kebayoran Baru, Account Number: 0700110176  Account Name: Vicky Firmansyah / Renny Dominique Sanda.

Your Content, Data and Privacy

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video, text, images, still photo or other material chosen to be displayed on this Website. By displaying Your Content, you grant Paradise Trip Indonesia a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Paradise Trip Indonesia reserves the right to remove any of Your Content from this Website at any time without notice.

Any privacy data, email and phone number you may have for this Website are confidential and you must maintain confidentiality as well, and so you may read the Privacy Policy as well.

Travel Documents

You are responsible for your travel documents. You and any other participants in your group must have proper travel documents. When travelling to Indonesia, you must have with you:

Passport – with minimum of 6 months validity before the expiry date

Entry Visa – there will be 30-days of free entry Visa, and this depends on which country of origin. Currently there are 169 countries that will have 30-days free entry Visa in Indonesia. You may check the information, here.

Return Ticket – you must have proof of your return ticket.

Flights Booking

You are fully responsible for your personal and/or group flights booking. Paradise Trip Indonesia does not provide flight booking services. Paradise Trip Indonesia have stated in each destination detail of how to get to your trip destination. Please read it before making an Inquiry or Booking. The best possible way is for you to book your own flights and choose your starting point in Jakarta or Bali. Paradise Trip Indonesia will only be responsible to meet you at the stated meeting point in the detail explanation of each destination.

Changes

Any changes made by both Parties; Paradise Trip Indonesia and you, must be communicated freely and changes must be approved by both Parties.

Paradise Trip Indonesia may modify your itinerary where reasonably required in its sole discretion.

You are responsible for ensuring that information provided to Paradise Trip Indonesia is accurate and up-to-date. Any changes to your name on any booking are subject to Paradise Trip Indonesia approval. Any changes to a booking depend on availability and are subject to Paradise Trip Indonesia approval and these Terms. Any extra costs incurred for making the change will be changed to you along with an administrative fee. Cancellation of any trip, product or service included in a booking will not be considered a change for purposes of this section and will be governed by the applicable cancellation terms. No changes are permitted to any booking after or within the 14-days of the first trip date.

No warranties

This Website is provided "as is," with all faults, and Paradise Trip Indonesia express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Paradise Trip Indonesia, nor any of its parents, subsidiaries, affiliates, officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Paradise Trip Indonesia, including its parents, subsidiaries, affiliates, officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Paradise Trip Indonesia is not liable for third party suppliers

Paradise Trip Indonesia makes arrangements with accommodation providers, activity providers, local transportation providers, local guides and other independent parties (“Third Party Suppliers”) to provide you with some or all of the components of your booking. Third Party Suppliers may also engage the services of local operators and sub-contractors. Although Paradise Trip Indonesia takes all reasonable care in selecting Third Party Suppliers, Paradise Trip Indonesia is unable to control Third Party Suppliers, does not supervise Third Party Suppliers and therefore cannot be responsible for their acts or omissions. Any services provided by the Third Party Suppliers are subject to the terms and conditions imposed by these Third Party Suppliers and their liability is limited by their tariffs, conditions of carriage, tickets, vouchers, and International conventions and agreements that govern the provision of their services. These may limit or exclude liability of the Third Party Supplier. You acknowledge that Third Party Suppliers operate in compliance with the applicable laws of the countries in which they operate and Paradise Trip Indonesia does not warrant that any Third Party Supplier is in compliance with the laws of your country of residence or any other jurisdiction.

Force Majeure

Paradise Trip Indonesia will not be liable in any way for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for Paradise Trip Indonesia failure to commence, perform or complete any duty owed to you if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise of be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of Paradise Trip Indonesia ; or an event which the Paradise Trip Indonesia or Third Party Supplier of services, even with all due care, could not foresee any and all of which, individually and collectively, constitute “Force Majeure”.

Indemnification

You hereby indemnify to the fullest extent Paradise Trip Indonesia from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Privacy Policy

Paradise Trip Indonesia must collect your personal information to deliver the trip and any product or services booked. Paradise Trip Indonesia collects, uses and discloses only that information reasonably required to enable Paradise Trip Indonesia and its Third Party Suppliers to provide the particular trip, products, and/or services that you have requested as described in the Paradise Trip Indonesia Privacy Policy, and is expressly incorporated into these Terms. By submitting any personal information to Paradise Trip Indonesia, you indicate your acceptance of the Paradise Trip Indonesia Privacy Policy.

Severability

If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.

Variation of Terms

Paradise Trip Indonesia is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

Paradise Trip Indonesia is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Paradise Trip Indonesia and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the Republic of Indonesia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Indonesia for the resolution of any disputes.